Patient Information

Preparing for Your Visit

Whether you’re visiting Capital Surgeons Group for a surgical consultation, follow-up appointment, or procedure, we’re committed to making your experience as smooth and convenient as possible. This page provides important information to help you prepare for your visit, complete required forms, request medical records, understand insurance and payment options, and access additional patient resources.

We encourage all patients to review this information before their appointment. Completing forms in advance, bringing the necessary documents, and understanding what to expect can help ensure a more efficient visit and allow our surgical team to focus on providing the highest quality care.

New Patient—Before Your Visit

Making an Appointment

Please call the Capital Surgeons Group office you would like to visit or the office of the surgeon you would like to see. Review each surgeon’s bio page for location information, as many of our surgeons see patients at multiple offices throughout the Austin area.

Our scheduling team can help you find the most convenient appointment location and answer any questions before your visit.

Telemedicine is available when making your appointment for most appointments.

What You’ll Need

Please arrive at least 15 minutes before your scheduled appointment and bring the following items to help ensure a smooth check-in process:

  • Government-issued photo identification (such as a driver’s license)
  • Current insurance card

To help your surgeon better understand your condition, please also bring any relevant medical information you may have, including:

  • Test results
  • X-rays
  • Mammograms
  • Ultrasound
  • Other clinical records from your physician, specialist, or emergency room visit

You can save time by completing your New Patient Forms before your appointment.

Cancellation

If you need to cancel or reschedule your appointment, we kindly request at least 24 hours’ notice whenever possible. This allows us to accommodate other patients who may be waiting for an appointment and helps us provide timely care to everyone.

Your Other Doctors

Capital Surgeons Group will keep your primary care physician and referring provider informed about your condition and treatment throughout your care.

Forms and Post-op Instructions for CSG Patients

New Patient Forms

To save time at your first appointment, you can complete these forms at your convenience and bring them with you. Please print out the forms, fill in the information, and bring them to your appointment.

Patient Forms & Resources

Download the appropriate patient forms and resources below to prepare for your upcoming appointment. Completed forms help streamline the check-in process and ensure our team has the information needed for your visit.

Insurance

We manage your insurance and payment concerns so you can focus on healing.

Capital Surgeons Group works with many major insurance providers, including Medicare and Medicare Advantage plans. Please contact us at 512.302.1210 to confirm that we accept your insurance and to verify your coverage before your appointment.

Our team is here to answer your questions and guide you through the insurance process.

GET STARTED TODAY

Submit requests, download medical records, and pay invoices.

Scan the QR Code

OR

Visit Our Website

CONTACT US

Call: 800-659-4035
Email: status@healthmark-group.com
Hours: Mon – Fri, 8AM – 5PM CST

Status updates are sent via email and you will be notified once your records are ready for download.

New Patient Information
New Patient Information
New Patient Information
Healthmark Group

GET STARTED TODAY

Submit requests, download medical records, and pay invoices.

Scan the QR Code

OR

Visit Our Website

CONTACT US

Call: 800-659-4035
Email: status@healthmark-group.com
Hours: Mon – Fri, 8AM – 5PM CST

Status updates are sent via email and you will be notified once your records are ready for download.

New Patient Information

We make it easy to make healthcare payments

You will receive a text and email with payment options following your healthcare appointment.

Rivia Health automates your healthcare payments. Digital communications will be sent through text and email with secure links to your personal patient dashboard.

Rivia Health

We make it easy to make healthcare payments

You will receive a text and email with payment options following your healthcare appointment.

Rivia Health automates your healthcare payments. Digital communications will be sent through text and email with secure links to your personal patient dashboard.

New Patient Information
New Patient Information

Frequently Asked Questions

You can schedule an appointment by calling the Capital Surgeons Group office you wish to visit or the office of your preferred surgeon. Our scheduling team will help you find a convenient appointment time and location.
Please bring a government-issued photo ID, your insurance card, and any relevant medical records, test results, imaging studies, or referral information related to your condition.
We recommend arriving at least 15 minutes before your scheduled appointment to allow time for check-in and any remaining paperwork.
Yes. We encourage all new patients to download, complete, and bring their patient forms to their appointment to help reduce check-in time and streamline the check-in process.
Yes. Telemedicine appointments are available for most appointments. Please ask our scheduling team whether a virtual appointment is appropriate for your visit.
Capital Surgeons Group works with many major insurance providers, including Medicare and Medicare Advantage plans. Please contact our office before your appointment to verify your insurance coverage.
Medical records can be requested securely through HealthMark’s online Request Manager. Visit the Medical Records section of this page for instructions and access to the request portal.
Yes. Capital Surgeons Group offers secure online bill payment through Rivia Health. Visit the Payment Methods section of this page to access the online payment portal.
New Patient Information

Discover Expert Bariatric Surgery and Minimally Invasive Surgery at Capital Surgeons Group

Get the surgical care you need, close to home. Our surgical team welcomes patients from Lakeway, Leander, Austin, Kyle, and nearby areas.

or use our convenient Request an Appointment form

Meet our Team of Surgeon Specialists