Privacy Policy

At Capital Surgeons Group, we respect and protect your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal information when you interact with us, both online and offline, and during any medical consultations, visits, or procedures at our practice.

1. Information We Collect

We collect various types of personal information to provide our services effectively, including:

  • Personal Identification Information: Such as your name, address, email, phone number, date of birth, and insurance details.
  • Health Information: Medical history, treatment plans, medication, and other health-related information necessary to provide you with quality care.
  • Payment Information: Including payment method, billing address, and transaction data.
  • Digital Information: Information automatically collected from your device when you visit our website, such as IP address, browser type, and website interaction data.

2. How We Use Your Information

We use the information collected for purposes such as:

  • Delivering safe and effective medical care.
  • Scheduling and confirming appointments.
  • Processing payments for our services.
  • Communicating relevant medical information and updates.
  • Improving our website, services, and overall patient experience.
  • Meeting legal and regulatory requirements.

3. Information Sharing

Your privacy is important to us, and we only share your personal information in limited circumstances, such as:

  • With healthcare providers, facilities, and laboratories involved in your care.
  • With insurance companies for payment processing and claims verification.
  • When required by law, such as for public health reporting or in response to a court order.

4. Mobile Information and Text Messaging

We recognize the importance of protecting your mobile information. To that end:

  • No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
  • All the categories mentioned above exclude text messaging originator opt-in data and consent, which will not be shared with any third parties. Any communication via text will be limited to necessary updates about your medical care, appointment reminders, and urgent notifications as consented by you.

5. Data Security

We prioritize the security of your personal information by implementing stringent physical, technical, and administrative safeguards to prevent unauthorized access, use, or disclosure of your data. While we strive to protect your personal information, please understand that no security system is impenetrable.

6. Your Rights

You have certain rights concerning your personal data, which may include:

  • Access: Request a copy of your personal information.
  • Correction: Update or correct your information.
  • Deletion: Request deletion of certain information, where applicable by law.
  • Communication Preferences: Modify your communication preferences with us.

To exercise these rights, please contact our office directly.

7. Updates to This Policy

We may periodically update this Privacy Policy to reflect changes in our practices or legal obligations. The latest version will always be available on our website.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Capital Surgeons Group
505 W. Louis Henna Blvd.
Suite 220
Austin, TX 78728
512.498.4860